Warranty
Palak RO Ultra water purification unit mentioned in bottom covered under WARRANTY on the basis of replacement against Manufacturer defects.
This warranty applies to the replaceable Booster Pump and power supply, part and does not cover the Filtration Part, connecting components and accessories.
The warranty period for each unit is determined by the minimum expected longevity of each particular model.
We are requesting to the Customers that the Installation of the machine should be done by the authorized Service person which is recommended by the Company. The installation which is done by unauthorized person or self-installation under that circumstances the Warranty will not be covered. If any problem is coming during installation in that condition the customers has to take a work sheet from the authorized service person summarizing the whole issue. Without work sheet Warranty claim, Return or Refund is not valid.
Installation materials and freebie materials are available in the water storage tank.
If in case you are purchasing the product online Warranty card will is not necessary to be filled up, from your invoice details the Warranty will be completed.
If in case you do not found your local area city persons contact number in our list, then in that condition you can raise a service request at our registered mail id service@palakro.com or else you can call on +91 8750 725 725 so that you can get quick assistance from our support team.
For Palak RO Ultra Products services, Repair & installation related queries you can submit your Query online to our Service provider who will Respond you within 24-48 working hours.
Warranty Period
12 Month manufacturer warranty on RO buster Pump (motor) and Power Supply again manufacturing defect, and does not cover the Filtration Part connecting components and accessories. In cash any problem with part send part to “Palak RO Ultra” we will check and replace part. (One side courier charge bear by buyer and one side courier charge bear by company)
Annual maintenance and door service charge not include with online purchase.
Palak RO Ultra Provide Chargeable door service Through 3rd Party service provider, Technical Person Visit charge Applicable On warranty Period, And Faulty Part replace through courier service without any charges.
Period 12 Months Manufacturer warranty (Covered on Power Supply and Booster Pump)
Warranty Type
Buyer Have to send the faulty parts to “Palak RO Ultra” Through courier service, And after receiving the parts we will check it if it has to be replaced we will replace it, or we will repair it and the same will be send back through courier service.
The product you are buying online does not include installation charge and door service.
Service Type
The Price which you can see on Palak RO Ultra is an online Purchase, Free service is not included in this online purchase, for installation and Door Service you can contact +91 8750 725 725
